Temporary Visitation Policies

We understand how important it is to support friends and loved ones during their hospital stay. At the same time, COVID-19 requires us to temporarily adjust our visitor policy in order to keep our patients and visitors safe from infection.

UF Health – Gainesville

Last Updated March 9, 2021

VISITATION POLICY UPDATE

Badges Required

Anyone visiting a patient at the UF Health Shands Children’s Hospital or the UF Health Shands Pediatric E.R. must obtain a visitor’s badge. These badges are available at our information desks. You must present a government-issued photo ID to receive a badge. Please note that this is a permanent change and not related to our temporary COVID-19 policies.

Emergency Rooms and Centers

Visitation in UF Health Shands Emergency Departments will be limited in order to maintain at least 6 feet of physical distancing.

Pediatric E.R.

  • We are allowing only one adult visitor with the patient in the Pediatric E.R. and waiting areas.
  • Additional visitors must wait in an alternate location outside of the hospital or in their vehicle.
  • If the pediatric patient is admitted to the UF Health Shands Children’s Hospital, two designated adult visitors will be allowed for the duration of the patient’s stay and must rotate no more frequently than every 24 hours.
  • No children under the age of 18 are permitted to visit the UF Health Shands Children’s Hospital or Pediatric E.R.

Adult E.R. 

  • We are no longer allowing visitors in the E.R. waiting area.
  • Adult visitors will be asked to wait outside of the hospital or in their vehicles.
  • Adult visitors will be contacted when they can return to the E.R.

UF Health Shands Children’s Hospital

  • Two designated visitors for the entirety of the hospital stay unless patient has tested positive for COVID-19, in which case, the patient will be restricted to one designated visitor. Both designated visitors can be at the bedside during visiting hours from 9 a.m. to 9 p.m. One of the designated visitors may remain overnight at the bedside.
  • Designated visitors will receive a lime green wristband
  • For double occupancy rooms in which there are two patients, visitors will be required to wear face masks at all times unless sleeping.
  • No children under 18 are allowed as visitors.
  • Waiting rooms will be closed except for the surgical waiting room on the first floor.
  • Exceptions will be made for patients receiving end-of-life care.

Please note that this expansion of visitation is subject to change depending on COVID-19 numbers, influenza numbers and RSV numbers.

Adult Hospitals and Outpatient Surgical Centers

Visitor Policies

  • Two designated adult visitors will be allowed for the duration of the adult patient’s stay and must rotate so there is only one designated visitor at a time.
  • If an adult patient has tested positive for COVID-19, no visitors will be allowed.
  • Designated visitors will receive an orange wristband.
  • For double occupancy rooms in which there are two adult patients, visitors will be required to wear face masks at all times.
  • No children under the age of 18 are permitted to visit.
  • Exceptions will be made for adult patients receiving end-of-life care.

Virtual Visits

For everybody’s safety during the COVID-19 response, UF Health has taken the responsible step to limit visitors to our hospitals. Meanwhile, we appreciate that staying connected to loved ones can have a positive impact on a patient’s health and well-being. And it’s important for family and friends to stay in touch and aware of a patient’s status throughout their care. Thanks to today’s internet and social media tools, virtual communication is easier than ever. For detailed instructions on how to virtually visit your loved one using a smartphone, tablet, or laptop, select one of these options:

Patient Screenings

  • We will screen all patients and visitors entering our hospitals, outpatient surgery facilities and emergency rooms in Gainesville to help minimize the spread of COVID-19.
  • Visitors with illness symptoms, including fever, cough or shortness of breath; and those who have traveled internationally or returned from a cruise in the last 14 days will not be permitted to enter our hospitals, outpatient surgery facilities or emergency rooms.
  • All patients and visitors are required to wear a mask or face covering when entering UF Health facilities, in public/common areas and in patient care areas. If two or more people are within 6 feet of each other outdoors they must wear a mask or cloth face covering. Masks with exhalation valves are not permitted in UF Health facilities. In addition, neck gaiters and bandanas should not be worn unless no other face covering is available. Patients will be informed of this information via phone at the time of appointment scheduling, and information will be included on reminder calls.
  • Staff without a UF Health employee ID badge or GatorOne card will also be required to go through the screening process.

Screenings will take place at the following locations:

Outpatient Practices – Guests Accompanying Patients

Whenever possible, patients should come to appointments alone to support social distancing and decrease the number of people in our spaces. When others must accompany the patient to a visit, typically only one additional person is necessary (for example, parents of a child or support individuals for a vulnerable individual), and may not be able to accompany the patient all the way to exam spaces where distancing is not possible.

All patients and their accompanying guest are expected to wear a face covering while in our clinical areas.


UF Health Jacksonville

Updated March 17, 2021

Leadership and medical staff recognize that visitor and family presence is important to our patients’ medical and psychological well-being, providing comfort and assisting in the healing process. Limitations to visitation are continuously re-evaluated based on the risk of COVID-19 and in consideration of patient, family and health care providers.

Please carefully read the information below regarding the visitation policy.

Visitors are required to wear masks when on UF Health property.

UF Health Jacksonville Clinical Center and Pavilion

  • Two visitors per patient at a time.
  • Most patients may have two visitors every day from 9 a.m. to 7 p.m.
  • If more than two visitors come to see a patient, please trade places with each other outside the building. This will help maintain social distancing by limiting the number of visitors within our facility.

UF Health North

  • Two visitors per patient at a time.
  • Most patients may have two visitors every day from 9 a.m. to 7 p.m.
  • If more than two visitors come to see a patient, please trade places with each other outside the building. This will help maintain social distancing by limiting the number of visitors within our facility.

Clinics On and Off Campus

  • Clinics on and off campus will remain closed to visitors, as waiting rooms cannot support social distancing. Exceptions may be facilitated with the staff of each clinic based on an individual patient’s needs.

Emergency Departments

  • Emergency departments at both campuses will welcome one visitor per patient in the waiting room, with social distancing, until capacity is met.

Perioperative

  • Inpatient surgery – One visitor is allowed to wait in the patient’s room.
  • Outpatient surgery – One visitor per patient is allowed in the waiting room, with social distancing, until capacity is met.
  • PACU – No visitors are allowed in the PACU.

Inpatient Waiting Rooms

  • Inpatient waiting rooms will remain closed on both campuses, as social distancing cannot be provided.

Positive COVID-19 Patients

  • Positive COVID-19 patients in inpatient units, emergency departments and clinics are not allowed to have visitors. Virtual visits are available. Please call Patient Relations at 904-244-4427 to schedule an online visit with your loved one.

Please note, special circumstances may be granted for specific reasons for non-COVID-19 and/or positive COVID-19 patients.


UF Health – Central Florida

Updated February 25, 2021

  • Two visitors per patient — one visitor in the hospital at a time — are allowed for the duration of the patient’s stay.
  • All patients and visitors will continue to be screened at hospital entrances upon arrival.
  • Maternity patients who test positive for COVID-19 are not permitted to have visitors at this time.
  • Visitors and staff will be required to wear masks at all times while in the hospital.
  • Visitors are expected to follow verbal and/or posted instructions, such as signs that read No Visitors or Isolation.
  • Hospital visiting hours are 9 a.m. – 6 p.m.