Temporary Hospital and E.R. Visitor Policy

We understand how important it is to support friends and loved ones during their hospital stay. At the same time, COVID-19 requires us to temporarily adjust our visitor policy in order to keep our patients and visitors safe from infection.

UF Health Shands Hospital – Gainesville

As a means to help minimize the spread of COVID-19, we have temporarily changed our visitation policy at UF Health hospitals and emergency rooms in Gainesville. Limiting visitors helps us reduce the risk of infection. People who have signs and symptoms of illness, including fever, cough or shortness of breath, are asked not to visit patients. We’re reminding everyone to practice excellent infection control by covering your mouth when you cough, washing your hands and using hand sanitizer frequently.The new temporary policy is effective immediately.

For healthy visitors, our guidelines at this time allow:

  • Two designated visitors per patient for the duration of the visit
  • For the UF Health Shands Children’s Hospital, designated visitors will receive a lime green wristband
  • For the other hospitals, designated visitors will receive an orange wristband
  • One visitor rotating at a time
  • No children under the age of 18 are permitted to visit

As situations arise or evolve, this guideline may be adjusted.

UF Health Jacksonville

In response to the increasing number of COVID-19 cases in Florida and out of an abundance of caution for our patients and our visitors and staff, we are implementing a temporary change in our visitation policy across UF Health Jacksonville and UF Health North. We will also be limiting entrances to certain buildings.

Patient Visitation: At this time, all patient visitation has been suspended until further notice. Exceptions to this include:

  • Family members during end-of-life situations
  • Person supporting patient in labor and delivery
  • One parent allowed with pediatric or NICU patients
  • Individuals providing necessary health care to patients

Building Entrances: We are limiting access to buildings on the UF Health Jacksonville and UF Health North campuses.

  • Clinical Center: Two entrances remain open for patients and visitors: at the front lobby off of 8th Street and at the emergency room off of Roy Baker Drive. All other entrances are closed to visitors. Staff will use the MRI staff entrance behind the hospital or any badge tap doors.
  • Ambulatory Care Center: Main entrance remains open. Double doors by E.R. entrance are closed.
  • Towers: Use the main entrance on ground floor.
  • Pavilion: Use the main entrance on ground floor.
  • UF Health North: Entrance for patients and visitors is limited to two points: the front entrance of the Medical Office Building and the front of the Emergency Department. Employees can use their badge to enter through the back of the building.

We will also be suspending valet services at this time.


If you have any questions, contact the COVID-19 virtual incident command center at 244-3444.

UF Health Central Florida

Our visitation policy is as follows:

  • Screeners for visitors have been placed in the main lobbies of University of Florida Health Leesburg Hospital and UF Health The Villages® Hospital indefinitely. Additionally public entrances have been limited to help ensure all visitors are properly screened.
  • At UF Health Leesburg Hospital, all visitors are asked to use the east entrance and proceed to the screener for further instructions. The entrance at the rear of the hospital and the west entrance will be available via badge access to team members only.
  • At UF Health The Villages® Hospital, all visitors should use the hospital’s main entrance and proceed to the screener for further instructions. Team members can use the surgical entrance, the imaging entrance and the café entrance.